Accessibility statement for Visit Inverness Loch Ness

We want everyone who visits this website to feel welcome and find the experience rewarding.

What are we doing?
To help us make the Visit Inverness Loch Ness website a positive place for everyone, we’ve been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Visit Inverness Loch Ness website.

How are we doing?
We’re working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving – we’re working on it, please bear with us.

Let us know what you think
If you enjoyed using the Visit Inverness Loch Ness website, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:

email us at
call us on 01463 219219

We're continuously working to make as accessible and usable as possible for all abilities and disabilities. This includes older audiences and those with visual, hearing, cognitive or motor impairments.

We try to make our site easy to use with assistive technologies by using:

  • easier-to-read colours
  • larger fonts
  • plain English
  • keyboard-only navigation

Enforcement procedure
The Equality and Human Rights Commission enforces the accessibility regulations (the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018).

If you're not happy with how we respond to your feedback, contact the Equality Advisory and Support Service. They are an independent advice service. They will advise you on what to do next.

Compliance statement
VisitInvernessLochNess commits to making its websites accessible in line with the accessibility regulations. This accessibility statement applies to VisitInvernessLochNess. It was prepared on 1st November 2020 and will be reviewed regularly.

This website partially complies with the Web Content Accessibility Guidelines version 2.1 (WCAG) A and AA success criteria, with the below exceptions.

Non-accessible content
PDFs and other documents
Some document formats on such as PDF, MS Word and Excel may not be fully accessible. Where possible we make documents accessible and/or provide a suitable HTML alternative.

Not within the scope of the regulations
The accessibility regulations do not cover PDF or other documents published before 01November 2020 if they're not essential to providing our services